Delivery Methods

SHIPPING METHODS

Domestic:

There are two ways to receive your order

  • Home Delivery

  • Parex Store Pick Up

Home Delivery

All orders are sent with the courier company Speedex, which provides a large delivery network in all of Greece, in order to serve you as soon as possible.

Alternatively, you can ask for your order to be delivered to a nearby store of the collaborating courier company.

Store Pick Up

You also have the option of picking up your order from the physical stores without any commitment. The delivery time with our internal routes is 1-5 working days. As soon as your order arrives at the store you have selected we will inform you by email or phone, so that you can pick it up from the store. All the orders will be returned to our warehouse in 5 working days from the date they were delivered to the store.

To see the addresses of the stores, click here.

International:

You can receive your order in your place, by selecting Home Delivery. Βased on the postal code of your area you will receive your order by post or a courier service. You will always be informed by email for the dispatch number of your parcel.

We deliver to the following countries in Europe: Albania, Andorra, Austria, Bellarus, Belgium, Bosnia and Herzegovina, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.

We also deliver to the following International countries: USA, Australia.

Customs & Duties burden the recipient. 

For deliveries in other countries, please get in touch with us at customercare@parex.gr

SHIPPING TIMES

All the orders are dispatched from our warehouse within two working days from the moment they are registered in our system.

This process might take longer in periods of sales or offers.

Moreover, the above time might be modified in emergency situations. The emergency situations are events such as wars, severe weather conditions, strikes, high jackings, natural disasters etc.

For the time needed for your orders to be delivered, please refer to the table below:

Country

Delivery time

GREECE

Attica &big cities

1-2 working days

Land & island destinations

2-4 working days

Difficult to reach areas

2-5 working days

Parex Store Pick Up

1-5 working days

CYPRUS

1-8 working days

ABROAD (EU & Intenational Destinations)

2-15 working days

The deliveries of the shipments are done in working days (excluding official and local holidays) between 09.00am - 17.00pm.

In each case, the above might be modified depending on the courier company. To prevent delays, we suggest that you always provide your mobile phone number, for the courier company to be able to contact you if there is a problem.

SHIPPING COSTS

Domestic:

For orders which are delivered in Greece, the shipping costs are adjusted to 3€ for orders less than 45€ while the shipping cost for orders more than 45€ is FREE.

International: 

Shipping cost for orders in Europe is 12€ for orders less than 120€, while for orders more than 120€ is FREE.

For deliveries to International Destinations shipping cost is 25€. 

Customs & Duties burden the recipient. 

SHIPPING INSURANCE

Parex has the responsibility of the transport and the delivery of your order. After receiving your order, the responsibility is transferred to you. Also in the case of products being returned to our company, the responsibility is on the customer.

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